Less chaos.
More clarity.
Built to last.
Hi, I’m Anna.
Fractional Head of Operations
Occasionally chaotic.
Always organized.
I’m so glad you found your way here.
I build operational systems for founders and CEOs who are scaling faster than their infrastructure can hold. My work spans regulated healthcare, high-throughput agency delivery, and health tech startup operations.
What’s consistent across all three:
Systems built to last. Teams equipped to run them. Results that are measurable.
THEN > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > NOW
"Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence."
- Jacinda Ardern, 40th Prime Minister of New Zealand
The Work
-
Aspen Dental | Multi-State Operations & Training
I managed P&L across 10+ locations in Tennessee and Kentucky, served ~ 700 patients monthly,
and built training infrastructure deployed company-wide.
Healthcare operations under regulatory scrutiny teaches you that systems aren’t theoretical.
They have stakes. -
Un&Up | Fractional Head of Operations
I stood up the entire operations function from day one: process architecture, AI-powered workflow implementation,
documentation standards, and team accountability structures.The result: 70% efficiency increase, 90% productivity increase, 10% cost reduction.
-
Week of the Website | Project Manager
I managed 130+ concurrent client projects with a 98% client satisfaction rate
and 97% on-time delivery, generating $250K+ in revenue.
Operational systems scale across industries when they’re built on sound principles,
not industry-specific assumptions.
Digital Delivery Excellence
A selection of web projects from Week of the Website, representing the delivery standard applied across 130+ client engagements.